Plans, limits and billing explained
Compare Swyftreach plans, understand active contacts and account limits, and learn how upgrades, downgrades, annual billing and cancellation work.
Swyftreach has four self-serve plans plus Enterprise. Every plan includes unlimited campaigns, the visual sequence builder, open and click tracking, and the Marielle AI assistant.
What each plan includes
- Free: $0 forever. 50 active contacts and 1 email account. No credit card required.
- Starter: $29 a month. 1,000 active contacts, 3 email accounts, the warmup engine and the AI Email Writer.
- Growth: $59 a month. 5,000 active contacts, unlimited email accounts with sender rotation, the Spam Score checker, Signals and Buying Intent with 25 research credits a month, and advanced analytics.
- Growth Plus: $99 a month. 7,500 active contacts and everything in Growth, plus the CRM with lead scoring, a free phone number with 150 calling minutes a month, and 200 Signals and Buying Intent research credits a month.
- Enterprise: custom pricing for unlimited contacts, dedicated sending infrastructure, SSO/SAML, team roles and SLA support.
Active contacts
Every contact in your lists counts toward your limit, except people who have unsubscribed or bounced. If you go over, for example after a downgrade, contacts already in a conversation stay active and the rest beyond your limit are kept but paused: campaigns skip them, and they reactivate automatically when you upgrade. Plan & Billing shows how close you are to each limit.
Upgrades, downgrades and annual billing
- Upgrade at any time from Plan & Billing. You confirm the change first, then the new plan applies immediately and you're charged pro rata for the rest of the billing period.
- Downgrades also apply as soon as you confirm, and the unused time on your old plan is credited to your next invoice. Plan & Billing warns you first if your contacts or email accounts would go over the new plan's limits.
- Annual billing saves 20% (the equivalent of two months free) and is paid upfront.
Cancelling
Request a cancellation from Plan & Billing whenever you like. The team processes it within 1 to 2 business days, and your plan stays active until then. The refund policy explains how refunds are handled.
Getting support
Open a ticket from Support in your dashboard to reach the team, or ask Marielle for an instant answer to how-to questions. Not a customer yet? Use the contact page.
Still stuck?
Ask Marielle, the AI assistant inside your dashboard, for an instant answer, or open a support ticket and the team will pick it up.